What are Loyalty Reloads?
Loyalty Reloads are rewards available to players once they reach Silver VIP.
Loyalty Reloads give you bonus funds, which are available to claim at specific intervals.
Your Loyalty Reloads will generally be higher than your Monthly Bonus. This is the most anticipated bonus at 2UP.
Reaching Silver VIP level only requires 5,000 XP, so make sure you level up!
How Does the Loyalty Reload Work?
The Loyalty Reload is based on your wagering activity and the average edge value of the games you’ve played in the last 30 days.
Claim Period: Loyalty Reloads generally become available from the 15th of each month.
Claim Limit: You can claim one reload per 24 hours during the specified period.
Bonus Adjustments: If you’ve been unlucky during the past 30 days, you can expect a higher Loyalty Reload bonus.
How Do I Claim My Loyalty Reload?
You can claim your Loyalty Reload via the Rewards Panel or the VIP Rewards page.
Claimable Period: Claimable for 5 days, one claim per 24 hours during the specified period.
Expiration: If you miss a claim, the bonus will expire, so be sure to log in and claim it in time.
Need Help?
If you have questions about the Loyalty Reload or need assistance, feel free to contact our Support Team.
Frequently Asked Questions (FAQ)
Who is eligible for the Loyalty Reload?
Loyalty Reload is available to all Silver VIP players and above. Reaching Silver VIP only requires 5,000 XP so make sure you level up.
When is the Loyalty Reload sent out?
The Loyalty Reload is generally sent around the 15th of each month.
When does the Loyalty Reload expire?
The Loyalty Reload is claimable for 5 days in 24 hour intervals.
How do I claim my Loyalty Reload?
The Loyalty Reload will appear in your Rewards Panel or on the VIP Rewards page. You can claim one reload per 24 hours during the claim period.
Do I need to meet any wagering requirements for the Loyalty Reload?
No. Loyalty Reloads are available for withdrawal with no wagering required.
Can I claim the Loyalty Reload later if I miss it?
No. Unclaimed Loyalty Reloads expire after 24 hours and cannot be recovered once expired.
What happens if I don’t claim my Loyalty Reload?
The bonus will expire after the 5-day claim period, and you will not be able to claim it later.