KYC Verification Levels
KYC Level 0 - Email Verification
This level includes a simple verification - you will be required to verify your email.
KYC Level 1 - Personal Details
You are required to complete this level in order to withdraw funds from 2UP. This level requires you to provide the following information:
Full legal name
Date of Birth
Country
City
Address
KYC Level 2 - Proof of Identity
Provide proof via government issued Identification — we accept the following:
Passport
ID card
Driving license
Residence permit
KYC Level 3 - Proof of Address
To confirm your place of residence, we may request a document (dated within the last 3 months) including your name and full address — including but not limited to:
Bank or card statement
Rental or lease agreement
Government correspondence
Utility bill
Additional Verification
In some cases, we may also carry out extra checks to ensure your identity, such as:
Proof of Payment Method
To ensure the ownership and legitimacy of payment method used, we may ask for:
A bank statement showing your name and the account used
A photo of the front and back of the debit/credit card used
Important: Only the first 6 and last 4 digits of the card number should be visible. Please cover the middle digits and the CVV/CVC code.
For crypto users, we may request proof of ownership for the wallet address used to deposit or withdraw.
We also reserve the right carry out further identity checks when necessary such as:
Phone or video verification
Face or biometric verification
A verification call with our support team
For full details on KYC requirements on 2UP refer to our Terms of service.
Need Help?
If you have any questions or need assistance, contact our Support Team or email [email protected].